• AUSkey compatibility

    We've tested AUSkey against a range of common operating systems and browsers to see which ones work best. Although previous versions of browsers may work, it is recommended that you use the most recent version.

    Below you'll find information about which systems and browsers are compatible with AUSkey.

    You need administrator rights on your computer to install software. If you are on a network ask your IT department to assist with the installation.

    Note: Microsoft Edge browsers, Chrome Operating System, and most Android and Apple mobile devices are not compatible with AUSkey.

    Windows

    AUSkey is compatible with the following browser versions:

    • Firefox – current and previous version with a browser extension
    • Chrome – current and previous version with a browser extension
    • Internet Explorer (IE) – works with the below operating systems with Java software:         
      • Vista and 2008 server: IE versions 8, 9 and 10
      • Windows 7: IE versions 9, 10 and 11
      • Windows 8 and 10: IE version 11 only.

    Internet Explorer 11 is currently experiencing issues with the latest version of Java for some users. The issue is being investigated. In the meantime use an alternative browser such as Chrome and Firefox with the relevant browser extension.

    AUSkey on USB is compatible with all operating systems such as Windows 10, 8, 7, 2008 server and Vista.

    Windows XP and Vista

    Windows XP and Vista should work. However, as it is no longer supported by Microsoft, we no longer test this and earlier products. We recommend you upgrade.

    Mac

    AUSkey is compatible with the following browser versions:

    • Firefox – current and previous version with a browser extension
    • Chrome – current and previous version with a browser extension
    • Safari works with the below Mac operating systems with Java software        
      • 10.7: Safari versions 5 and 6
      • 10.8: Safari version 6
      • 10.9: Safari version 7
      • 10.10: Safari version 8
      • 10.11: Safari versions 8 and 9.

    AUSkey on USB won't work on any Mac operating systems or on Firefox or Safari browsers.

    Linux

    There is limited support available using your AUSkey with Linux.

    Many participating government online services are not Linux compatible. While you can install your AUSkey on a Linux platform, access to services may be limited.

    Support for Linux users can be found at Auskey – Google groupsExternal Link or you can contact us.

    • Last modified: 26 May 2017QC 258