• AUSkey compatibility

    We've tested AUSkey against a range of common operating systems and browsers to see which ones work best. Although previous versions of browsers may work, it is recommended that you use the most recent version.

    The following information lists systems and browsers compatible with AUSkey.

    You need administrator rights on your computer to install software. If you are on a network ask your IT department to assist with the installation.

    Note: The following systems and browsers are not compatible with AUSkey:

    • Safari browsers.
    • Microsoft Edge browsers.
    • Chrome Operating System.
    • Most Android and Apple mobile devices.

    Windows

    AUSkey is compatible with the following browser versions:

    AUSkey on USB is compatible with all operating systems such as Windows 10, 8, 7, 2008 server (and above) and Vista.

    Windows XP and Vista

    Windows XP and Vista should work. However, as it is no longer supported by Microsoft, we no longer test this and earlier products. We recommend you upgrade.

    Mac

    AUSkey is compatible with the following browser versions:

    • Firefox – current and previous version with a browser extension
    • Chrome – current and previous version with a browser extension
    • Safari no longer works with Mac operating systems. We recommend switching to Chrome or Firefox browsers.      

    MAC OSX 10.10 to MAC OSX 10.07 should work. However, as it is no longer supported by Apple with new security updates.

    AUSkey on USB won't work on any Mac operating systems or on Firefox or Safari browsers.

    Linux

    There is limited support available using your AUSkey with Linux.

    Many participating government online services are not Linux compatible. While you can install your AUSkey on a Linux platform, access to services may be limited.

    Support for Linux users can be found at AUSkey – Google groupsExternal Link or you can contact us.

    See also:

    • Last modified: 18 Mar 2019QC 258