• Appendices

    Operating governance

    Role of the Australian Business Registrar

    The Registrar is responsible for the Australian Business Register (ABR) Program. In this role, the Registrar and supporting staff maintain the Register, develop the infrastructure and provide policy advice and strategic planning for Standard Business Reporting (SBR), and operate AUSkey. These whole-of-government functions constitute Program 1.3 of the Treasury Portfolio Budget Statement for the Australian Taxation Office (ATO).

    The Registrar’s decisions and operations are subject to review by a range of external bodies including the courts and the Administrative Appeals Tribunal (AAT), parliamentary committees, the Australian National Audit Office (ANAO), the Commonwealth Ombudsman and the Australian Information Commissioner.

    Legislative framework and the Registrar’s powers

    The ABR is established under A New Tax System (Australian Business Number) Act 1999 (ABN Act). Under the ABN Act, the Registrar is required to maintain the ABR in accordance with the requirements of the Act, including issuing ABNs and maintaining a publicly available register.

    The ABN Act also provides authority for the Registrar to facilitate electronic dealings between businesses and government entities, for which SBR provides the infrastructure. The Registrar uses the Act’s administrative powers as the custodian and issuing authority for AUSkeys, which allow businesses to authenticate their identities when dealing online with government agencies.

    The Registrar is required to provide an annual report to the Minister (the Assistant Treasurer) on the operation of the Act. This is done in the Commissioner of Taxation Annual Report and supplemented by this document.

    The ABN Act is a taxation act for the purposes of the Taxation Administration Act 1953 (TAA). For example, Part IVC of the TAA (which deals with objections, reviews and appeals in relation to decisions) applies to ABN reviewable decisions by the Registrar, and failure to update details on the ABR is an offence under 8C of the TAA.

    In providing a whole-of-government resource, the Registrar and staff work with a range of agencies, including:

    • 490 agency partners (federal, state/territory and local government) that use ABR non-public data in accordance with the ABN Act
    • 27 agencies that have adopted AUSkey as an authentication solution for their online services
    • a range of participating agencies and other stakeholders in SBR
    • the ATO, which provides a range of services for the ABR Program, including registration processing and information technology infrastructure
    • the Department of Industry, Innovation and Science, which hosts the ABN Lookup facility (www.abr.business.gov.au) and operates VANguard, the AUSkey validation service.

    ABR Program governance

    The operation of the whole-of-government work administered by the Registrar is guided by a number of key advisory and decision-making forums, including the ABR Advisory Board, the SBR Board and the SBR Steering Group. In addition we are subject to the scrutiny of the ANAO, AAT and other government bodies.

    ABR Advisory Board

    In administering the ABR, the Registrar is assisted by the ABR Advisory Board. The Board has been established to provide a whole-of-government perspective on the development and operations of the ABR as a resource to be used by all levels of government in interacting with the Australian business community.

    While the Registrar is accountable for the ABR's outcomes, the Board provides advice on priorities for the program of work with the aim of promoting the use of the ABR as a whole-of-government service and reducing compliance costs for businesses in dealing with government. The ABR Advisory Board is also the governing body for the AUSkey authentication tool.

    The Board meets twice a year. Membership of the Board is decided by the Registrar in consultation with the Government. The Registrar is Chair of the Board.

    Among matters discussed during 2014-15, the ABR Advisory Board considered work underway to improve the usability of the information on the ABR. This included expanding the Register’s key fields and improvements to the accuracy of the information on the Register.

    SBR Board

    The SBR Board, chaired by the Secretary to the Treasury, is the primary policy and direction setting body for the SBR program. The Board provides overall guidance, endorses strategic plans, decides the program’s scope and strategic intent and, where appropriate, resolves strategic issues. The Board met once in 2014–15 to discuss the endorsement of a plan for the expansion of SBR.

    SBR Steering Group

    The SBR Steering Group, chaired by the Deputy Registrar of the ABR, provides operational assurance and guidance for the program in the following areas: design, performance against project plans, performance against financial plans, program outcomes, and resolution of cross agency issues.

    The Steering Group, which met twice in 2014–15, focused on SBR governance and adoption.

    Key forums - summary of membership (alphabetical order)

    Member

    ABR Advisory Board

    SBR Board

    SBR Steering Committee

    ACT Revenue Office (representing state and territory revenue offices)

    Yes

     

     

    Australian Board of Taxation

     

    Yes

     

    Australian Bureau of Statistics

    Yes

    Yes

    Yes

    Australian Business Register

    Yes
    (Chair)

    Yes

    Yes
    (Chair)

    Australian Chamber of Commerce and Industry

     

    Yes

     

    Australian Immigration and Border Protection Service

    Yes

     

     

    Australian Local Government Association

    Yes

     

     

    Australian Prudential Regulation Authority

     

    Yes

    Yes

    Australian Securities and Investments Commission

    Yes

    Yes

    Yes

    Australian Taxation Office

    Yes

    Yes

    Yes

    Business Council of Australia

     

    Yes

     

    Council of Small Business of Australia (also representing the SBR Business Advisory Forum)

     

    Yes

     

    Department of Communications

    Yes

    Yes

    Yes

    Department of Finance

    Yes

    Yes

    Yes

    Department of Health

     

    Yes

    Yes

    Department of Human Services

    Yes

    Yes

    Yes

    Department of Industry and Science

    Yes

    Yes

    Yes

    Department Prime Minister and Cabinet

     

    Yes

     

    Department of the Treasury

    Yes

    Yes
    (Chair)

    Yes

    Office of NSW Small Business Commissioner

    Yes

     

     

    Office of State Revenue New South Wales (representing the eight state and territory revenue offices)

     

     

    Yes

    Office of State Revenue Queensland (representing the eight state and territory revenue offices)

     

    Yes

     

    Small Business Victoria (representing state government agencies)

    Yes

     

     

    Management and resources

    ABR Program leadership team

    The ABR Program is managed by an Executive of senior officers.

    Figure 14: ABR Program Executive

    Figure 14: ABR Program Executive

    Financial operations

    The total operating cost of managing the ABR Program in 2014–15 was $123.4 million.

    This expenditure includes the cost of the Registrar’s direct workforce of 209 full time equivalent (FTE) staff as well as support services provided by the Commissioner of Taxation for client contact and processing and the management and support of our IT system.

    Expenditure on the ABR Program in 2014-15 fell by $16 million compared with the previous year due to:

    • improvements to the ABN and AUSkey application processes resulting in a reduction to the volume of applications requiring manual processing
    • reduction in costs relating to the management, maintenance and improvements to our IT systems in this financial year.

    Table 2: Workforce and expenditure ABR Program by 2014-15 deliverable

    Workforce and operating expenditure

    FY 2014-15

    Direct Workforce1

    $'000

    1. Increased use by business and government of a complete and single source of business information for planning and service delivery

    374

    104,305

    Labour2

     

    46,077

    Supplier3

     

    31,517

    Depreciation4

     

    26,711

    2. Broader adoption and use of consistent information exchange standards by business and government

    67

    14,070

    Labour

     

    8,698

    Supplier

     

    4,470

    Depreciation

     

    902

    3. Provision of more streamlined online interactions between business and government including a single business entry point

    34

    5,017

    Labour

     

    3,086

    Supplier

     

    1,626

    Depreciation

     

    305

    Total

    475

    123,391

    1 Direct workforce – average actual FTE employees
    2 Labour – costs associated with salaries and wages: leave, superannuation and other employee provisions
    3 Supplier – costs associated with contractors, consultants, travel and office operations
    4 Depreciation – depreciation costs associated with depreciable leasehold improvements, plant and equipment.

    Figure 15: ABR Program expenditure by 2014-15 deliverable


    Figure 15: ABR Program expenditure by 2014-15 deliverable

    Workforce and expenditure by stream

    In managing and delivering services to the community, the ABR is supported by several areas within the ATO, including:

    • Client Account Services in providing manual processing of registrations and updates as well as outbound client contact services
    • Customer Service and Solutions in providing our call centre services
    • Enterprise Systems and Technology, which manages our IT system development, maintenance and, technical helpdesk services.
    Table 3: Workforce & operating expenditure by stream, and business line, 2012-13, 2013-14 and 2014-15

    Workforce and operating expenditure by business area

    FY 2012-13

    FY 2013-14

    FY 2014-15

    Direct Workforce1

    $'000

    Direct Workforce1

    $'000

    Direct Workforce1

    $'000

    Manage the Australian Business Register

    521

    105,481

    415

    90,017

    346

    87,800

    Australian Business Register

    149

    41,754

    162

    47,247

    144

    49,850

    Labour2

     

    20,808

     

    22,680

     

    21,755

    Supplier3

     

    10,693

     

    11,211

     

    12,886

    Depreciation4

     

    10,253

     

    13,355

     

    15,209

    Client Account Services

    262

    30,016

    160

    19,420

    146

    18,030

    Labour

     

    27,028

     

    17,646

     

    15,877

    Supplier

     

    1,526

     

    500

     

    932

    Depreciation

     

    1,462

     

    1,274

     

    1,221

    Customer Service & Solutions

    76

    26,386

    49

    19,017

    35

    17,708

    Labour

     

    7,682

     

    5,444

     

    3,938

    Supplier

     

    18,255

     

    13,569

     

    13,770

    Depreciation

     

    449

     

    4

     

    0

    Debt

    0

    0

    0

    0

    1

    84

    Labour

     

    0

     

    0

     

    76

    Supplier

     

    0

     

    0

     

    8

    Depreciation

     

    0

     

    0

     

    0

    Enterprise Systems and Technology

    34

    7,325

    43

    4,333

    22

    2,127

    Labour

     

    3,131

     

    1,991

     

    919

    Supplier

     

    2,758

     

    1,529

     

    667

    Depreciation

     

    1,437

     

    814

     

    541

    Manage and Develop Standard Business Reporting

    87

    28,647

    113

    36,532

    68

    22,489

    Australian Business Register

    49

    20,445

    73

    29,121

    50

    20,179

    Labour

     

    7,913

     

    11,827

     

    6,871

    Supplier

     

    6,326

     

    7,583

     

    3,889

    Depreciation

     

    6,206

     

    9,711

     

    9,418

    Tax Practitioner and Lodgement Strategy

    0

    0

    1

    229

    0

    0

    Labour

     

    0

     

    149

     

    0

    Supplier

     

    0

     

    81

     

    0

    Depreciation

     

    0

     

    0

     

    0

    Enterprise Systems and Technology

    38

    8,202

    39

    7,182

    18

    2,310

    Labour

     

    5,530

     

    4,413

     

    1,517

    Supplier

     

    1,583

     

    1,485

     

    149

    Depreciation

     

    1,089

     

    1,284

     

    643

    Manage and Develop AUSkey

    50

    10,877

    57

    13,123

    61

    13,103

    Australian Business Register

    14

    2,988

    11

    2,708

    16

    3,785

    Labour

     

    2,164

     

    1,890

     

    2,394

    Supplier

     

    759

     

    753

     

    1,383

    Depreciation

     

    65

     

    65

     

    8

    Client Account Services

    12

    1,275

    15

    1,909

    13

    1,541

    Labour

     

    1,229

     

    1,729

     

    1,448

    Supplier

     

    46

     

    23

     

    10

    Depreciation

     

    0

     

    156

     

    83

    Customer Service and Solutions

    8

    2,694

    16

    5,007

    14

    4,987

    Labour

     

    860

     

    1,927

     

    1,656

    Supplier

     

    1,693

     

    3,002

     

    3,241

    Depreciation

     

    141

     

    78

     

    90

    Enterprise Systems and Technology

    16

    3,920

    15

    3,499

    17

    2,789

    Labour

     

    2,308

     

    2,294

     

    1,168

    Supplier

     

    1,057

     

    588

     

    916

    Depreciation

     

    556

     

    617

     

    705

    Total

    658

    145,006

    585

    139,672

    474

    123,391

     

     

     

     

     

     

     

    1 Direct workforce - Average actual full time equivalent employees
    2 Labour - costs associated with salaries and wages; leave, superannuation and other employee provisions
    3 Supplier - costs associated with contractor, consultants, travel and office operations
    4 Depreciation - depreciation costs associated with depreciable leasehold improvements, plant and equipment.

     

    Figure 16: ABR Program expenditure by product, 2012-13, 2013-14 & 2014-15  


    Figure 16: ABR Program expenditure by product, 2012-13, 2013-14 & 2014-15

    IT systems and support

    Table 4: Expenditure on IT systems and support by maintenance and development, 2012-13, 2013-14 & 2014-15

    Expenditure: IT systems and support

    2012-13

    2013-14

    2014-15

    $'000

    $'000

    $'000

    ABR

    4,962

    4,333

    2,127

    System maintenance

    3,145

    2,683

    1,321

    System development

    1,817

    1,651

    807

    SBR

    9,339

    7,182

    2,310

    System maintenance

    8,427

    4,552

    2,310

    System development

    912

    2,630

    0

    AUSKEY

    5,146

    3,499

    2,789

    System maintenance

    5,146

    3,499

    2,411

    System development

    0

    0

    377

    Total

    19,448

    15,014

    7,226

    Consultancies

    During 2014-15 the Australian Business Register entered into 10 consultancy contracts with expenditure of $1,173,822.

    Table 5: Consultancies and their expenditure (excluding GST) 2014-15

    Consultant name

    Description of Services

    Expenditure $

    Billentis: Bruno Boch Consulting

    Provide advice on implementing e-Invoicing

    110,000

    Capsicum Business Architects Pty Ltd

    Provide advice in relation to Information Architecture to support digital information exchange in Australia

    184,855

    Chasqui Consulting

    Advice in relation to ebMS3/AS4 message standard to facilitate data exchange

    115,006

    Colmar Brunton Pty Ltd

    Prepare a report for the Australian Business Register survey 2014-15

    25,480

    Daniels & Co Pty Ltd

    Provide expert advice on IFRS XBRL Taxonomy

    62,720

    Gartner Australasia Pty Ltd

    Technical and Advisory Consultancy Services

    65,600

    KPMG Pty Ltd

    Business Management review consultancy

    161,160

    MXA Consulting Pty Ltd

    SBR Roadmap & Agency Kits

    224,001

    National ICT Australia Pty Ltd

    Provide advice on digital messaging protocols

    90,000

    National ICT Australia Pty Ltd

    Advice on facilitating government digital interactions

    135,000

     

    Total

    1,173,822

    Operational statistics

    All information in the tables below is over a three year period unless otherwise indicated.

    Understanding ABNs

    Table 6: ABNs by entity type

    Entity Type

    2012- 13

    2013- 14

    Change %

    2014- 15

    Change %

    % of Total 2014-15

    Companies

    1,708,966

    1,716,406

    0.44%

    1,691,623

    -1.14%

    23.48%

    Government

    12,594

    12,422

    -1.37%

    12,315

    -0.11%

    0.17%

    Sole traders

    3,487,787

    3,559,557

    2.06%

    3,127,866

    -11.96%

    43.42%

    Partnerships

    768,763

    781,507

    1.66%

    743,596

    -3.97%

    10.32%

    Superannuation funds

    538,218

    553,984

    2.93%

    577,255

    5.65%

    8.01%

    Trusts

    991,335

    1,044,020

    5.31%

    1,051,650

    0.80%

    14.60%

    Total

    7,507,663

    7,667,896

    2.13%

    7,204,305

    -5.71%

    100.00%

    Table 7: Companies with an ABN, by public and private company

     

    2012-13

    2013–14

    2014–15

    Public

    29,123

    30,067

    28,027

    Private

    1,376,689

    1,449,445

    1,342,677

    Total

    1,405,812

    1,479,512

    1,370,704

    Table 8: ABNs by state/territory

    State/Territory

    2012-13

    2013-14

    Change %

    2014-15

    Change %

    % of Total 2014-15

    ACT

    104,654

    106,815

    2.06%

    100,235

    -6.16%

    1.39%

    NSW

    2,403,868

    2,447,742

    1.83%

    2,308,870

    -5.67%

    32.02%

    NT

    57,988

    58,451

    0.80%

    53,017

    -9.30%

    0.74%

    QLD

    1,544,509

    1,569,808

    1.64%

    1,454,294

    -7.36%

    20.17%

    SA

    521,109

    529,137

    1.54%

    493,590

    -6.72%

    6.84%

    TAS

    127,278

    128,449

    0.92%

    118,092

    -8.06%

    1.64%

    VIC

    1,937,852

    1,991,047

    2.75%

    1,897,758

    -4.69%

    26.32%

    WA

    791,256

    813,189

    2.77%

    764,007

    -6.05%

    10.59%

    Other

    19,149

    23,258

    21.46%

    21,758

    -6.45%

    0.30%

    Total

    7,507,663

    7,667,896

    2.13%

    7,211,621

    -5.95%

    100.00%

    2014-15 Total ABNs by State is different to Total ABNs by entity due to timing differences in the running of the 2014-15 figures.

    Table 9: ABNs by state/territory, further breakdown by entity type

    State/ Territory

    Company

    Government

    Individual

    Partnership

    Super funds

    Trust

    Total

    ACT

    27,037

    308

    42,993

    7,808

    9,536

    12,553

    100,235

    NSW

    645,807

    3,242

    994,342

    236,628

    194,021

    234,830

    2,308,870

    NT

    11,727

    312

    28,809

    4,602

    2,322

    5,245

    53,017

    QLD

    309,486

    1,753

    651,972

    156,782

    100,774

    233,527

    1,454,294

    SA

    100,974

    1,721

    204,045

    59,094

    40,789

    86,967

    493,590

    TAS

    22,120

    341

    54,203

    17,943

    8,288

    15,197

    118,092

    VIC

    413,779

    3,262

    814,920

    175,177

    159,912

    330,708

    1,897,758

    WA

    152,228

    1,370

    331,148

    84,434

    61,626

    133,201

    764,007

    Other

    9,712

    0

    10,354

    798

    146

    748

    21,758

    Total

    1,692,870

    12,309

    3,132,786

    743,266

    577,414

    1,052,976

    7,211,621

    2014-15 Total ABNs by State is different to Total ABNs by entity due to timing differences in the running of the 2014-15 figures.

    Table 10: ABNs by industry sector (alphabetical order)

    Main Industry Description

    2012-13

    2013-14

    Change %

    2014-15

    Change %

    % of Total 2014-15

    Accommodation & Food Services

    207,280

    214,858

    3.66%

    204,899

    -4.64%

    2.84%

    Administrative & Support Services

    274,299

    299,300

    9.11%

    309,421

    3.38%

    4.29%

    Agriculture

    371,152

    373,359

    0.59%

    342,479

    -8.27%

    4.75%

    Arts & Recreation Services

    314,104

    315,837

    0.55%

    273,855

    -13.29%

    3.80%

    Construction

    955,814

    969,816

    1.46%

    885,439

    -8.70%

    12.28%

    Education & Training

    189,848

    198,767

    4.70%

    188,014

    -5.41%

    2.61%

    Electricity, Gas, Water & Waste

    44,503

    43,589

    -2.05%

    37,340

    -14.34%

    0.52%

    Financial & Insurance Services

    986,606

    1,018,188

    3.20%

    1,038,029

    1.95%

    14.39%

    Fishing

    8,883

    9,054

    1.93%

    7,517

    -16.98%

    0.10%

    Forestry

    14,106

    13,669

    -3.10%

    12,200

    -10.75%

    0.17%

    Government Administration and Defence

    3

     100.00%

    2

    -33.33%

    0.00%

    Health Care & Social Assistance

    296,902

    317,488

    6.93%

    314,584

    -0.91%

    4.36%

    Information Media & Telecommunications

    135,649

    132,442

    -2.36%

    114,347

    -13.66%

    1.59%

    Manufacturing

    200,624

    203,692

    1.53%

    192,271

    -5.61%

    2.67%

    Mining

    27,467

    26,833

    -2.31%

    24,018

    -10.49%

    0.33%

    Multi Role Organisation

    11

    13

    18.18%

    10

    -23.08%

    0.00%

    Other Services

    1,299,027

    1,277,721

    -1.64%

    1,090,433

    -14.66%

    15.12%

    Personal and Other Services

     0

    3

    100.00% 

    3

    0.00%

    0.00%

    Professional, Scientific & Technical Services

    617,737

    656,967

    6.35%

    658,636

    0.25%

    9.13%

    Public Administration & Safety

    28,957

    29,072

    0.40%

    27,288

    -6.14%

    0.38%

    Rental, Hiring & Real Estate Services

    612,030

    634,791

    3.72%

    629,645

    -0.81%

    8.73%

    Retail Trade

    442,196

    449,885

    1.74%

    421,833

    -6.24%

    5.85%

    Transport, Postal & Warehousing

    315,344

    316,151

    0.26%

    280,396

    -11.31%

    3.89%

    Wholesale Trade

    165,059

    165,569

    0.31%

    158,129

    -4.49%

    2.19%

    Blank - No main industry code

    65

    829

    1175.38%

    833

    0.48%

    0.01%

    Total

    7,507,663

    7,667,896

    2.13%

    7,211,621

    -5.95%

    100.00%

    2014-15 Total ABNs by Industry Sector is different to Total ABNs by entity due to timing differences in the running of the 2014-15 figures.

    ABN registrations

    Table 11: Registration applications received

     

    2012–13

    2013–14

    Change %

    2014–15

    Change %

    Total

    695,487

    755,184

    8.58%

    761,697

    0.86%

    Table 12: ABN registrations by entity type

    Entity Type

    2012–13

    2013-14

    Change %

    2014–15

    Change %

    % of Total 2014-15

    Companies

    126,635

    136,939

    8.14%

    141,743

    3.51%

    20.15%

    Government

    82

    75

    -8.54%

    45

    -39.19%

    0.01%

    Sole traders

    368,110

    425,993

    15.72%

    423,049

    -0.69%

    60.14%

    Partnerships

    39,149

    38,409

    -1.89%

    37,347

    -2.76%

    5.31%

    Superannuation funds

    41,618

    36,928

    -11.27%

    33,558

    -9.13%

    4.77%

    Trusts

    61,086

    65,867

    7.83%

    67,743

    2.85%

    9.63%

    Total

    636,680

    704,211

    10.61%

    703,485

    -0.10%

    100.00%

    Table 13: Number of applications refused by entity type

    Entity Type

    2012-13

    2013-14

    Change %

    2014–15

    Change %

    % of Total 2014-15

    Companies

    15

    4

    -73.33%

    7,731

    193,175.00%

    13.28%

    Government

    0

    0

    -

    0

    -

    0.00%

    Sole traders

    59,812

    50,349

    -15.82%

    43,789

    -13.03%

    75.22%

    Partnerships

    18

    1

    -94.44%

    2,394

    239,300.00%

    4.11%

    Superannuation funds

    1

    0

    -

    1,687

    -

    2.90%

    Trusts

    9

    4

    -55.56%

    2,556

    63,800.00%

    4.39%

    Unknown

    0

    0

     

    55

    100.00%

    0.09%

    Total

    59,855

    50,358

    -15.87%

    58,212

    15.60%

    100.00%

    Table 14: Number of applications refused by Industry sector (alphabetical order)

    Main Industry Description

    2012-13

    2013-14

    Change %

    2014–15

    Change %

    % of Total 2014-15

    Accommodation Cafes and Restaurants

    0

    14

    100.00%

    49

    250.00%

    0.08%

    Accommodation & Food Services

    2,113

    490

    -76.81%

    1,300

    165.31%

    2.23%

    Administrative & Support Services

    1,532

    7,578

    394.65%

    6,935

    -8.49%

    11.91%

    Agriculture

    1,005

    497

    -50.55%

    839

    68.81%

    1.44%

    Arts & Recreation Services

    1,404

    379

    -73.01%

    878

    131.66%

    1.51%

    Construction

    16,038

    12,759

    -20.45%

    11,834

    -7.25%

    20.33%

    Education & Training

    1,623

    784

    -51.69%

    1,186

    51.28%

    2.04%

    Electricity, Gas, Water & Waste

    1,214

    83

    -93.16%

    129

    55.42%

    0.22%

    Financial & Insurance Services

    390

    255

    -34.62%

    3,273

    1183.53%

    5.62%

    Fishing

    248

    45

    -81.85%

    41

    -8.89%

    0.07%

    Forestry

    116

    16

    -86.21%

    35

    118.75%

    0.06%

    Health Care & Social Assistance

    1,566

    1,404

    -10.34%

    1,878

    33.76%

    3.23%

    Information Media & Telecommunications

    1,578

    280

    -82.26%

    479

    71.07%

    0.82%

    Manufacturing

    840

    890

    5.95%

    1,353

    52.02%

    2.32%

    Mining

    284

    13

    -95.42%

    70

    438.46%

    0.12%

    Other Services

    20,718

    2,275

    -89.02%

    2,812

    23.60%

    4.83%

    Professional, Scientific & Technical Services

    1,334

    2,816

    111.09%

    354

    -87.43%

    0.61%

    Public Administration & Safety

    131

    334

    154.96%

    4,627

    1285.33%

    7.95%

    Rental, Hiring & Real Estate Services

    570

    381

    -33.16%

    1,945

    410.50%

    3.34%

    Retail Trade

    3,506

    1,643

    -53.14%

    2,672

    62.63%

    4.59%

    Transport, Postal & Warehousing

    2,937

    1,973

    -32.82%

    2,148

    8.87%

    3.69%

    Wholesale Trade

    660

    525

    -20.45%

    1,194

    127.43%

    2.05%

     Blank – no main industry code

    0

    14,924

    100.00%

    12,181

    -18.38%

    20.93%

    Total

    59,807

    50,358

    -15.80%

    58,212

    15.60%

    100.00%

    Note: Some figures may vary to those elsewhere in this report due to timing issues and different systems/sources for the breakup of the information reported.

    Redundant ABNs removed

    Table 15: Client-initiated cancellations by entity type

     

    2012-13

    2013-14

    Change %

    2014–15

    Change %

    % of Total 2014-15

    Companies

    27,968

    37,806

    35.18%

    28,136

    -25.58%

    19.50%

    Government

    109

    259

    137.61%

    110

    -57.53%

    0.08%

    Sole traders

    66,097

    76,527

    15.78%

    70,780

    -7.51%

    49.06%

    Partnerships

    19,824

    24,268

    22.42%

    22,922

    -5.55%

    15.89%

    Superannuation funds

    6,797

    12,105

    78.09%

    10,600

    -12.43%

    7.35%

    Trusts

    10,367

    13,993

    34.98%

    11,739

    -16.11%

    8.14%

    Total

    131,162

    164,958

    25.77%

    144,287

    -12.53%

    100.00%

    Table 16: Registrar-initiated cancellations by entity type

     

    2012-13

    2013-14

    Change %

    2014–15

    Change %

    % of Total 2014-15

    Companies

    49,038

    91,036

    85.64%

    139,858

    53.63%

    12.74%

    Government

    0

    1

    100.00%

    4

    300.00%

    0.00%

    Sole traders

    304,573

    279,104

    -8.36%

    855,877

    206.65%

    77.94%

    Partnerships

    139

    16

    -88.49%

    53,653

    335231.25%

    4.89%

    Superannuation funds

    277

    8,809

    3080.14%

    680

    -92.28%

    0.06%

    Trusts

    53

    20

    -62.26%

    48,079

    240295.00%

    4.38%

    Total

    354,080

    378,986

    7.03%

    1,098,151

    189.76%

    100.00%

    Table 17: Client-initiated cancellations by reason

     

    2012–13

    2013-14

    Change %

    2014–15

    Change %

    % of Total 2014-15

    Change in structure

    4,264

    5,035

    18.08%

    4,546

    -9.71%

    3.15%

    Never operated

    18,481

    21,047

    13.88%

    18,949

    -9.97%

    13.13%

    Not operating in Australia

    120

    358

    198.33%

    401

    12.01%

    0.28%

    Ceased operating

    106,371

    135,389

    27.28%

    117,481

    -13.23%

    81.42%

    Other reason provided

    146

    219

    50.00%

    340

    55.25%

    0.24%

    Business Sold

    2,006

    2,685

    33.85%

    2,369

    -11.77%

    1.64%

    Temporary Suspension of Business

    216

    225

    4.17%

    201

    -10.67%

    0.14%

    Total

    131,604

    164,958

    25.34%

    144,287

    -12.53%

    100.00%

    Table 18: Registrar-initiated cancellations by reason

     

    2012-13

    2013-14

    Change %

    2014–15

    Change %

    % of Total 2014-15

    Not operating enterprise (letter)

    0

    0

    0

    521,050

    100.00%

    47.45%

    Deregistered (letter)

    352,792

    278,571

    -21.04%%

    1,481

    -99.47%

    0.13%

    Change in structure (letter)

    32

    33

    3.13%

    73

    121.21%

    0.01%

    Deceased (letter)

    6

    9

    50.00%

    6,071

    67,355.56%

    0.55%

    Not operating enterprise (no letter)

    1,961

    100,163

    5,007.75%

    430,124

    329.42%

    39.17%

    Deregistered (no letter)

    209

    116

    -44.50%

    139,280

    119,968.97%

    12.68%

    Change in structure (no letter)

    19

    27

    42.11%

    27

    0.00%

    0.00%

    Deceased (no letter)

    14

    5

    -64.29%

    14

    180.00%

    0.00%

    Other (no letter)

    132

    62

    -53.03%

    31

    -50.00%

    0.00%

    Total

    355,165

    378,986

    6.71%

    1,098,151

    189.76%

    100.00%

    Table 19: Client-initiated cancellations by industry sector

    Main Industry Description

    2012-13

    2013-14

    Change %

    2014–15

    Change %

    % of Total 2014-15

    Accommodation, Cafes & Restaurants

    0

    187

    100.00%

    151

    -19.25%

    0.10%

    Accommodation & Food Services

    5,864

    7,367

    25.63%

    6,353

    -13.76%

    4.40%

    Administrative & Support Services

    5,396

    10,223

    89.46%

    10,157

    -0.65%

    7.04%

    Agriculture

    5,364

    5,475

    2.07%

    5,380

    -1.74%

    3.73%

    Arts & Recreation Services

    3,224

    2,677

    -16.97%

    2,391

    -10.68%

    1.66%

    Construction

    19,992

    24,775

    23.92%

    20,811

    -16.00%

    14.42%

    Education & Training

    2,682

    2,601

    -3.02%

    2,551

    -1.92%

    1.77%

    Electricity, Gas, Water & Waste

    839

    350

    -58.28%

    263

    -24.86%

    0.18%

    Financial & Insurance Services

    11,727

    17,531

    49.49%

    15,209

    -13.25%

    10.54%

    Forestry

    236

    544

    130.51%

    587

    7.90%

    0.41%

    Fishing

    150

    233

    55.33%

    241

    3.43%

    0.17%

    Health Care & Social Assistance

    3,908

    4,930

    26.15%

    4,849

    -1.64%

    3.36%

    Information Media & Telecommunications

    2,719

    1,229

    -54.80%

    1,206

    -1.87%

    0.84%

    Manufacturing

    4,299

    5,412

    25.89%

    4,667

    -13.77%

    3.23%

    Mining

    586

    327

    -44.20%

    293

    -10.40%

    0.20%

    Other Services

    21,657

    9,382

    -56.68%

    7,997

    -14.76%

    5.54%

    Professional, Scientific & Technical Services

    11,165

    16,542

    48.16%

    15,066

    -8.92%

    10.44%

    Public Administration & Safety

    628

    879

    39.97%

    722

    -17.86%

    0.50%

    Rental, Hiring & Real Estate Services

    6,089

    7,737

    27.07%

    7,385

    -4.55%

    5.12%

    Retail Trade

    11,801

    11,778

    -0.19%

    9,902

    -15.93%

    6.86%

    Transport, Postal & Warehousing

    8,742

    10,116

    15.72%

    9,082

    -10.22%

    6.29%

    Wholesale Trade

    4,088

    4,538

    11.01%

    3,619

    -20.25%

    2.51%

    Blank - No main industry code

    6

    20,125

    335316.67%

    15,405

    -23.45%

    10.68%

    Total

    131,162

    164,958

    25.77%

    144,287

    -12.53%

    100.00%

    Table 20: Registrar-initiated cancellations by industry sector

    Main Industry Description

    2012-13

    2013-14

    Change %

    2014-15

    Change %

    % of Total 2014-15

    Accommodation, Cafes & Restaurants

    0

    344

    100.00%

    999

    190.41%

    0.09%

    Accommodation & Food Services

    8,849

    6,676

    -24.56%

    24,217

    262.75%

    2.21%

    Administrative & Support Services

    21,166

    27,269

    28.83%

    34,575

    26.79%

    3.15%

    Agriculture

    8,889

    3,740

    -57.93%

    53,298

    1,325.08%

    4.85%

    Arts & Recreation Services

    23,053

    14,516

    -37.03%

    90,626

    524.32%

    8.25%

    Construction

    50,219

    49,352

    -1.73%

    174,916

    254.43%

    15.93%

    Education & Training

    12,365

    6,732

    -45.56%

    26,329

    291.10%

    2.40%

    Electricity, Gas, Water & Waste

    2,460

    570

    -76.83%

    1,839

    222.63%

    0.17%

    Financial & Insurance Services

    13,451

    19,482

    44.84%

    34,644

    77.83%

    3.15%

    Fishing

    1,670

    582

    -65.15%

    3,331

    472.34%

    0.30%

    Forestry

    659

    383

    -41.88%

    2,650

    591.91%

    0.24%

    Health Care & Social Assistance

    11,990

    8,987

    -25.05%

    37,375

    315.88%

    3.40%

    Information Media & Telecommunications

    11,676

    2,853

    -75.57%

    7,754

    171.78%

    0.71%

    Manufacturing

    11,666

    8,156

    -30.09%

    27,621

    238.66%

    2.52%

    Mining

    1,226

    496

    -59.54%

    1,695

    241.73%

    0.15%

    Other Services

    80,947

    15,667

    -80.65%

    56,421

    260.13%

    5.14%

    Professional, Scientific & Technical Services

    30,474

    33,054

    8.47%

    116,448

    252.30%

    10.60%

    Public Administration & Safety

    1,966

    2,043

    3.92%

    6,097

    198.43%

    0.56%

    Rental, Hiring & Real Estate Services

    9,073

    7,335

    -19.16%

    44,060

    500.68%

    4.01%

    Retail Trade

    27,045

    14,627

    -45.92%

    49,841

    240.75%

    4.54%

    Transport, Postal & Warehousing

    16,973

    15,736

    -7.29%

    58,247

    270.15%

    5.30%

    Wholesale Trade

    8,261

    7,479

    -9.47%

    18,678

    149.74%

    1.70%

    Blank - No main industry code

    2

    132,907

    6,645,250.00%

    226,490

    70.41%

    20.62%

    Total

    354,080

    378,986

    7.03%

    1,098,151

    189.76%

    100.00%

    Table 21: Total number of cancellations by state/territory

    State/Territory

    2012-13

    2013-14

    Change %

    2014-15

    Change %

    % of Total 2014-15

    ACT

    6,872

    7,812

    13.68%

    17,642

    125.83%

    1.42%

    NSW

    165,784

    180,228

    8.71%

    393,463

    118.31%

    31.67%

    NT

    4,658

    4,847

    4.06%

    11,346

    134.08%

    0.91%

    QLD

    104,266

    121,759

    16.78%

    277,296

    127.74%

    22.32%

    SA

    29,639

    33,693

    13.68%

    82,174

    143.89%

    6.61%

    TAS

    6,939

    8,470

    22.06%

    21,209

    150.40%

    1.71%

    VIC

    117,026

    132,984

    13.64%

    302,602

    127.55%

    24.36%

    WA

    48,443

    53,234

    9.89%

    131,974

    147.91%

    10.62%

    NIL*

    1,615

    917

    -43.22%

    4,732

    416.03%

    0.38%

    Total

    485,242

    543,944

    12.10%

    1,242,438

    128.41%

    100.00%

    * Not sufficient information to identify location

    Data queries and provision

    Table 22: Total Number of ABN Lookup searches via website and web services

    ABN Lookup Searches

    2012-13

    2013-14

    Change %

    2014-15

    Change %

    % of Total 2014-15

    Total via html web site

    110,406,852

    103,386,735

    -6.36%

    137,153,771

    32.66%

    26.53%

    Total via Web Services

    262,522,712

    315,457,584

    20.16%

    379,753,936

    20.38%

    73.47%

    Total Searches

    372,929,564

    418,844,319

    12.31%

    516,907,707

    23.41%

    100.00%

    Table 23: Bulk data extracts issued

     

    2012-13

    2013-14

    Change %

    2014-15

    Change %

    Bulk data extracts (data disc)

    561

    728

    29.8%

    96

    -86.81%

    Bulk data extracts (bulk data exchange)

    1313

    2003

    52.6%

    1,041

    -48.03%

    Automated extracts (State and National)

    0

    0

    -

    1,794

    100.00%

    Total

    1,874

    2,731

    45.7%

    2,931

    7.36%

    Table 24 Number of partner agencies

     

    2012-13

    2013-14

    Increase

    2014-15

    Increase

    Local

    256

    302

    46

    315

    13

    State and Territory

    125

    127

    2

    136

    9

    Federal

    42

    33

    -9

    39

    6

    Total

    423

    462

    39

    490

    28

    SBR transactions

    Table 25: Number of SBR lodgments

     

    2012-13

    Change %

    2013-14

    Change %

    2014-15

    Change %

    ATO

    161,480

    618.20%

    394,933

    144.57%

    816,369

    106.71%

    Other Agencies

    602

    920.35%

    1699

    182.23%

    1641

    -3.41%

    Total

    162,082

    619.99%

    396,632

    144.71%

    818,010

    106.24%

    Table 26: Number of information transactions - successful transaction - to 30 June 2015 only

    List

    419,454

    Prefill

    267,587

    Prelodge

    95,521

    Lodge

    6,605,340

    Table 27: Number of SuperTICK transactions by month

     

    2012-13

    2013-14

    2014-15

    July

     

    29,557

    361,679

    August

     

    75,413

    940,013

    September

     

    323,348

    1,228,666

    October

     

    318,715

    376,168

    November

     

    498,896

    412,359

    December

     

    264,301

    353,063

    January

     

    275,771

    355,239

    February

     

    257,323

    347,301

    March

     

    322,048

    341,354

    April

     

    295,732

    425,631

    May

    7,925

    523,803

    362,724

    June

    5,277

    218,803

    573,979

    Total

    13,202

    3,403,710

    6,078,176

    Table 28 Number of software developers engaged with SBR

     

    2012-13

    2013-14

    Change %

    2014-15

    Change %

    SBR licence

    129

    169

    31.01%

    223

    31.95%

    Testing

    67

    91

    35.82%

    99

    8.79%

    Self-certified

    33

    54

    63.64%

    64

    18.52%

    All Licences

    229

    314

    37.12%

    386

    22.93%

    AUSkey adoption and use

    Table 29: Number of active AUSkeys by entity type

    Entity Type

    2012-13

    2013-14

    2014-15

    Count of Active AUSkeys

    % of Total Active AUSkeys

    Count of Active AUSkeys

    % of Total Active AUSkeys

    Count of Active AUSkeys

    % of Total Active AUSkeys

     

    30-Jun-13

     

    30-Jun-14

     

    30-Jun-15

     

    Company

    407,880

    48.9%

    460,005

    48.8%

    571,345

    50.0%

    Government

    10,071

    1.2%

    10,734

    1.1%

    16,174

    1.4%

    Individual

    197,878

    23.7%

    227,890

    24.2%

    265,370

    23.2%

    Partnership

    77,447

    9.3%

    82,374

    8.7%

    93,542

    8.2%

    Super Fund

    17,086

    2.0%

    18,405

    2.0%

    21,090

    1.8%

    Trust

    124,379

    14.9%

    142,472

    15.1%

    175,776

    15.4%

    Total

    834,741

    100.0%

    941,880

    100.0%

    1,143,297

    100.0%

    Table 30: Number of active AUSkeys by main industry sector

    Main Industry Sector

    2012-13

    2013-14

    2014-15

    Count of Active AUSkeys

    % of Total Active AUSkeys

    Count of Active AUSkeys

    % of Total Active AUSkeys

    Count of Active AUSkeys

    % of Total Active AUSkeys

    No Industry Sector listed

    7

    0.0%

    70

    0.0%

    204

    0.0%

    Accommodation, Cafes & Restaurants*

     

     

    115

    0.0%

    30

    0.0%

    Accommodation & Food Services

    20,100

    2.4%

    24,048

    2.6%

    32,065

    2.8%

    Agriculture

    25,300

    3.0%

    27,654

    2.9%

    33,893

    3.0%

    Arts & Recreation Services

    12,194

    1.5%

    14,640

    1.6%

    18,544

    1.6%

    Administrative & Support Services

    31,847

    3.8%

    36,923

    3.9%

    45,831

    4.0%

    Construction

    72,172

    8.6%

    85,924

    9.1%

    114,031

    10.0%

    Cultural & Recreational Services*

     

     

    306

    0.0%

    133

    0.0%

    Education & Training

    19,280

    2.3%

    22,632

    2.4%

    35,243

    3.1%

    Electricity, Gas, Water & Waste

    5,995

    0.7%

    6,721

    0.7%

    7,465

    0.7%

    Financial & Insurance Services

    98,120

    11.8%

    111,461

    11.8%

    122,822

    10.7%

    Forestry

    604

    0.1%

    690

    0.1%

    854

    0.1%

    Fishing

    327

    0.0%

    356

    0.0%

    477

    0.0%

    Government Administration & Defence*

     

     

    1,404

    0.1%

    862

    0.1%

    Health Care & Social Assistance

    33,870

    4.1%

    45,254

    4.8%

    68,926

    6.0%

    Information Media & Telecommunications

    18,554

    2.2%

    20,223

    2.1%

    22,754

    2.0%

    Manufacturing

    34,253

    4.1%

    39,128

    4.2%

    48,308

    4.2%

    Mining

    9,099

    1.1%

    9,491

    1.0%

    10,439

    0.9%

    Multiple Role Client *

     

     

    3

    0.0%

    8

    0.0%

    Other Services

    74,453

    8.9%

    83,979

    8.9%

    101,584

    8.9%

    Public Administration & Safety

    6,528

    0.8%

    7,040

    0.7%

    9,421

    0.8%

    Property & Business Services*

     

     

    147

    0.0%

    84

    0.0%

    Personal & Other Services*

     

     

    1,618

    0.2%

    876

    0.1%

    Professional, Scientific & Technical Services

    218,008

    26.1%

    230,633

    24.5%

    258,786

    22.6%

    Rental, Hiring & Real Estate Services

    44,785

    5.4%

    49,591

    5.3%

    62,914

    5.5%

    Retail trade

    49,641

    5.9%

    55,983

    5.9%

    67,024

    5.9%

    Transport, Postal & Warehousing

    25,488

    3.1%

    29,128

    3.1%

    36,150

    3.2%

    Wholesale trade

    34,116

    4.1%

    36,718

    3.9%

    43,569

    3.8%

    Total

    834,741

    100.0%

    941,880

    100.0%

    1,143,297

    100.0%

    Table 31: Number of active AUSkeys per entity

     

    2012-13

    2013-14

    2014-15

    Active AUSkeys per entity

    Entities

    % of total entities

    Entities

    % of total entities

    Entities

    % of total entities

    1

    256,094

    61.46%

    327,491

    65.72%

    412,588

    66.70%

    2

    90,771

    21.78%

    97,664

    19.60%

    119,652

    19.34%

    3

    32,055

    7.69%

    33,189

    6.66%

    39,127

    6.33%

    4

    14,351

    3.44%

    14,411

    2.89%

    16,847

    2.72%

    5 to 9

    16,647

    4.00%

    18,276

    3.67%

    22,090

    3.57%

    10 to 19

    4,977

    1.19%

    5,503

    1.10%

    6,355

    1.03%

    20 to 49

    1,475

    0.35%

    1,508

    0.30%

    1,593

    0.26%

    50 to 99

    234

    0.06%

    218

    0.04%

    232

    0.04%

    100 or more

    74

    0.02%

    76

    0.02%

    87

    0.01%

    Total

    416,678

    100.0%

    498,336

    100.0%

    618,571

    100.0%

    Table 32: Number of agencies implementing AUSkey

     

    2012-13

    Change
    %

    2013-14

    Change
    %

    2014-15

    Change
    %

    Federal agencies

    13

    85.71%

    15

    15.38%

    15

    0.00%

    State and territory agencies

    8

    0.00%

    9

    12.50%

    12

    33.33%

    Total

    21

    40.00%

    24

    14.29%

    27

    12.50%

    Table 33: Number of businesses with an active AUSkey

    Year

    Businesses

    Indexed growth

    2011-12

    375,254

    142.5%

    2012-13

    416,678

    158.3%

    2013-14

    498,336

    189.3%

    2014-15

    618,571

    235.0

    Table 33: Number of businesses with an active AUSkey

    Base Year (for indexing): 2010-11

    263,249

    Table 34: Number of agencies implementing online services

    AUSkey Access

    Online services

    Agencies

    2011-12

    24

    15

    2012-13

    34

    21

    2013-14

    45

    24

    2014-15

    55

    27

    Table 35: Number of authentications to Government

     

    2012-13

    2013-14

    2014-15

    % change

    July

    4,038,293

    4,934,114

    5,861,534

    18.80%

    August

    4,397,986

    4,852,649

    5,465,739

    12.63%

    September

    3,151,868

    3,671,894

    4,325,138

    17.79%

    October

    3,894,306

    4,531,898

    5,149,494

    13.63%

    November

    3,145,667

    3,567,864

    4,162,097

    16.66%

    December

    1,988,895

    2,293,363

    2,807,007

    22.40%

    January

    2,579,953

    2,632,497

    3,629,610

    37.88%

    February

    3,306,549

    3,717,076

    4,886,393

    31.46%

    March

    2,670,402

    3,229,784

    6,294,626

    94.89%

    April

    3,189,365

    3,555,356

    6,428,676

    80.82%

    May

    3,756,619

    4,226,588

    7,332,689

    73.49%

    June

    2,504,537

    3,122,777

    6,326,340

    102.59%

    Total

    38,624,440

    44,335,860

    62,669,343

    41.35%

    Note: Previously reported data for 2012-13 and 2013-14 only included authentications for access to services provided through portals, such as the Tax Agents Portal.  Data has been updated to include all verifications for access to online government services.  

    • Last modified: 07 Dec 2015QC 989