• Complaints, objections and appeals

    If you are not satisfied with a decision that has been made on behalf of the Registrar of the Australian Business Register, please call our information line first so we can try to resolve the issue. If you are still not satisfied you have the right to lodge an objection.

    If you have received correspondence from us, quoting the reference number on the letter or statement will allow us to access your information quickly.

    Objections

    You can make a formal objection to the following decisions:

    • refusal to register or cancel your ABN
    • the date of effect of your ABN registration or cancellation
    • a penalty for making a false or misleading statement when you apply for or update an ABN
    • refusal of an application to suppress ABN details from the public view.

    You have 60 days from the date you received the decision to lodge an objection.

    Further information

    Read the ATO’s Objection GuideExternal Link for more information.

    End of further information

    Appeals

    If you are not satisfied with the objection decision, you can also appeal to the:

    Complaints, compliments and suggestions

    If you would like to give us feedback on how we deliver our services, please let us know through the following channels:

    • Last modified: 11 Mar 2015QC 372