• Objections, appeals and complaints

    Objections

    If you are not satisfied with a decision that has been made on behalf of the Registrar of the Australian Business Register, call our information line first so we can try to resolve the issue. If you are still not satisfied you have the right to lodge an objection.

    If you have received correspondence from us, quoting the reference number on the letter or statement will allow us to access your information quickly.

    Note: You have 60 days from the date you received the decision to lodge an objection. Not including all relevant information and supporting documents as part of your objection may delay the processing of your application.

    See also:

    The most common objections we receive are for:

    • cancellation of an ABN registration
    • refusal to register you with an ABN.

    When you lodge an objection, provide:

    • a clear statement detailing what decision you are objecting to and why
    • evidence proving you are carrying on – or starting – a business.

    Evidence of your business will help us to process your objection more quickly.

    We will contact you if insufficient evidence is provided however this may result in delays in finalising your objection.

    The following are examples of documents that can be used as evidence:

    • 2 recent tax invoices you have issued (where possible these should be to different people)
    • 2 recent quotes you have issued
    • invoices for materials or equipment that you have purchased
    • a business contract detailing the conditions around the provision of your goods or services to another party
    • a commercial lease agreement
    • application for business finance.

    See also:

    Appeals

    If you are not satisfied with the objection decision, you can also appeal to the:

    Complaints, compliments and suggestions

    If you would like to give us feedback on how we deliver our services, please let us know through the following channels:

    • Last modified: 02 Mar 2017QC 372