• Contact AUSkey

    If you're unable to find what you're looking for on our website you can phone us on 1300 AUSKEY (1300 287 539):

    • option 1 – business: 8:00am–6:00pm (AEST) weekdays
    • option 2 – technical: 7:00am–midnight (AEST) on weekdays, 10:00am–4:00pm (AEST) on Saturday.

    Overseas enquiries

    If you have an IT problem, phone us on +61 2 6216 2982. This number is available from 7:00am-midnight (AEST) on weekdays and 10:00am-4:00pm (AEST) on Saturday, except Australian national public holidays. You can also email us at technical.help@ato.gov.au

    If you have a general enquiry, phone +61 2 6216 1111. This number is available from 8:00am–6:00pm (AEST) weekdays, except Australian national public holidays.

    Note: If you phone us, you may be asked for details to prove your identity.

    See also:

    • Last modified: 26 Jul 2018QC 194