Visit our help and support for information on how to register for, install or use your AUSkey. If you haven’t found what you were looking for on our website you can contact us on 1300 AUSKEY (1300 287 539):
If you contact us you may be asked for some details to prove your identity.
If you are calling with an IT problem from overseas, phone us on +61 2 6216 2982. This number is available from 7:00am to midnight weekdays and 10:00am–4:00pm Saturdays, except Australian national public holidays. You can also email us at firstname.lastname@example.org
If you are calling with general AUSkey and ABR enquires or registration from overseas, phone us on +61 2 6216 1111. This number is available from 8:00am–6:00pm weekdays, except Australian national public holidays.
Note: All times on this page use Australian Eastern Standard Time (AEST).