If you have submitted a client's Australian business number (ABN) application online you will get an immediate onscreen notification about the status of the application.
If successful you will receive your client's ABN. A confirmation letter will be sent to them within 14 days.
Their ABN details will then be stored in the Australian Business Register (ABR).
If they do not want their details to be available publicly they can apply to have them suppressed.
If you receive a reference number it may mean that:
The ABR will review the application within 20 business days and if further information is needed to complete the application they will contact the authorised contact.
If you have applied for other business registrations they will be assessed at the same time as the ABN application.
Do not re-apply if you do not get an ABN as the status of the application will not change and it may further delay the processing.
If unsuccessful you will receive a refusal number. This means that, based on the information you provided during the application, the ABR determined your client was not entitled to an ABN.
Your client will receive a letter within 14 days confirming their application has been refused and explaining how to lodge an objection.