• Help for Manage ABN Connections

    Manage ABN Connections is a secure way to access online business services provided by government. It does not provide additional services or change the way you do business. It simply gives an alternative to AUSkey.

    Manage ABN Connections allows authorised individuals to access a range of government online business services using their myGov username and password.

    Who can use it

    Manage ABN Connections can be used by:

    • the associates of a business
    • business staff.

    The associates of a business include anyone listed as an associate in the Australian Business Register (ABR). For example, business owners, directors of a company, partners of a partnership, or trustees of a trust. However, sole traders may prefer to use our ATO online services for individuals and sole tradersExternal Link.

    Any staff member with an AUSkey can set up Manage ABN Connections.

    You should continue to use Access Manager to manage all associate and staff member accesses and permissions to your business information, including removing access entirely.

    See also:

    Services you can access

    Connect an ABN (or several ABNs) to your myGov account, then use your myGov login details to securely access the following services:

    • Business Portal
    • Access Manager
    • AUSkey Manager
    • ABR
    • Departing Australia Superannuation Payment (DASP)
    • other government online services where you can use AUSkey.

    In the future, tax professionals will be able to access the Tax Agent Portal and BAS Agent Portal using Manage ABN Connections.

    How to connect an ABN and login

    To use Manage ABN Connections you need to:

    Note: If you create a myGov account and link to the ATO, you'll receive most personal ATO mail (and business ATO mail if you’re a sole trader) through your myGov Inbox.

    If you create a myGov account and link it to Centrelink or Medicare, this won't change the delivery of your ATO mail. If you link to the ATO and you have a tax or BAS agent, they will still be able to access any correspondence the ATO sends you. However, your agent will not be notified that you’ve received the correspondence.  It is recommended you discuss this with your agent before setting up Manage ABN Connections.

    Connect from myGov

    To connect from myGov follow the steps below.

    1. Log in to myGov.
    2. Go to Settings.
    3. On the Manage ABN Connections line, where the status is 'Off', click the edit icon.
    4. If you're an associate of the business, you can connect using either your personal details (ABN and personal TFN) or your AUSkey and password.
    5. If you're a staff member, you must connect ABNs using an AUSkey and password, and the AUSkey must be installed on the machine you're using (once you've connected you'll no longer need to use an AUSkey).
    6. Select Start connection process.
    7. Follow the prompts.

    Once the ABN is connected you can access government online business services (for example, the Business Portal). When you log in to the service, choose 'myGov' from the drop-down login options, and sign in using your myGov details.

    Next step:

    Connect from a government online business service

    To connect from a government online business service

    1. Go to a government online business service (for example, the Business Portal).
    2. At the Authentication Service screen select myGov from the drop-down menu and select Continue.
    3. Log in to your myGov account.
    4. If you're an associate of the business, you can connect using either your personal details (ABN and personal TFN) or your AUSkey and password.
    5. If you're a staff member, you must connect using an AUSkey and password, and the AUSkey must be installed on the machine you're using (once you've connected you'll no longer need to use an AUSkey)
    6. Select Start connection process.
    7. Follow the prompts.
    8. Once connection is complete select Continue to log in.

    Log in to business services using myGov details

    Once you've connected an ABN to your myGov account, you can use your myGov details to log in to online business services like the Business Portal, Australian Business Register and Access Manager:

    1. Go to a government online business service (for example, the Business Portal).
    2. At the Authentication Service screen select myGov from the drop-down menu and select Continue.
    3. Enter your myGov username, password and security code.
    4. If you have more than one ABN connected, select the ABN you wish to use.
    5. You're now signed in to the business service.

    'Always use myGov' option

    This option allows you to bypass choosing myGov from the drop-down menu each time you log in. Selecting the Always use myGov option applies to all your connected ABNs.

    On the Authentication Service screen, next to the Select drop-down menu, there is a checkbox for the Always use myGov where applicable option. Click on the check box and then click Continue to proceed to the myGov log in screen.

    To turn this setting off, you first need to make sure that your temporary internet files and cookies will automatically delete when you exit your browser. To do this, you may need to change the settings in your internet browser (be careful not to delete your 'Favourites'). This will automatically turn off the Always use myGov option.

    How to remove an ABN or ABNs

    Remove a single ABN from myGov

    To remove a single ABN from myGov:

    1. Log in to myGov.
    2. Go to Settings.
    3. On the Manage ABN Connections line, select the edit icon.
    4. Expand the Your connected ABNs section.
    5. Select the ABN you wish to remove by clicking on the 'Remove' button.
    6. Select Yes, continue (if you select an incorrect ABN, select No, cancel and you will be returned to the Manage ABN Connections screen).
    7. A success message will display confirming the ABN has been removed.

    Remove all connected ABNs from myGov

    To remove all connected ABNs from myGov:

    1. Log in to myGov.
    2. Go to Settings.
    3. On the Manage ABN Connections line, select the Turn off hyperlink
    4. A message will appear, select Next to confirm.
    5. On the Settings page, the Manage ABN Connections line will now show as Off.

    Security

    Manage ABN Connections is completely secure and maintains existing security measures. It doesn't change the levels of access for authorised individuals.

    To set up Manage ABN Connections you need to have myGov security verification codes (SVC) turned on. This provides your account with an additional layer of security. You'll be sent a single-use code to your mobile phone by SMS each time you sign in to your myGov account or use Manage ABN Connections.

    • Last modified: 07 Mar 2017QC 1084