• Proving your identity

    You may be asked for proof of identity (POI) information when dealing with the Australian Business Register (ABR) to confirm who you are and prevent identity theft.

    You'll be asked to prove your identity when you:

    • apply for an Australian business number (ABN) the registrar must be satisfied your identity, and the identity of associates, are established before issuing an ABN.
    • contact the ABR or when the ABR contacts you
    • apply for a tax file number (TFN)
    • register an AUSkey
    • contact AUSkey.

    The POI information provided will be validated against other sources for example, our records and Australian Securities and Investments Commission records.

    How to prove your identity

    The quickest way to prove your identity is with your valid TFN. The ABR is authorised to ask for your TFN; but you're not legally required to provide it.

    If you don't provide your valid TFN or we cannot identify you, further proof may be required. Information or certified copies of documents you may be asked to provide include:

    • your date of birth
    • your phone number
    • your business, residential, postal or email address
    • your bank account number
    • birth certificate
    • certificate of Incorporation
    • independent certification of business
    • passport
    • driver’s licence.

    If you're a resident applying for an ABN and these details don't match, the application will be refused.

    Non-residents

    If you're applying for an ABN and your details don't match, your application will be delayed and in some instances refused.

    When you submit your application, record your reference number as you will need it when sending documents or contacting us. Without it, you may need to lodge a new application.

    Documents shout be sent by the due date specified at the end of your application. If they're not sent within 43 days of submitting the application, it will be refused.

    Non-residents need to provide either:

    Send by post:

    Non-resident registrations team
    GPO Box 9977
    HOBART  TAS  7001 AUSTRALIA

    Send by courier:

    Non-resident registrations team
    913 Whitehorse Road
    Box Hill  VIC  3128 AUSTRALIA

    Contacting the ABR

    If you need to discuss your application with us:

    Calling within Australia

    1. Call 1300 146 094 between 8:00am and 6:00pm Australian Eastern Standard Time (AEST) or Australian Eastern Daylight Time (AEDT), Monday to Friday
    2. Wait until you hear instructions to enter the three digit call-back code
    3. Enter the call-back code 118 and '#'.

    Calling from outside Australia

    1. Call +61 2 6216 1111 between 8:00am and 5:00pm Australian Eastern Standard Time (AEST) or Australian Eastern Daylight Time (AEDT), Monday to Friday
    2. Ask for 1300 146 094
    3. Wait until you hear instructions to enter the three digit call-back code
    4. Enter the call-back code 118 and ‘#’.

    See also:

    • Last modified: 09 Aug 2018QC 392