Scheduled site maintenance
Essential maintenance activities are scheduled regularly to ensure the stability of our systems.
Times may vary slightly, so check back for further updates closer to the scheduled dates.
There may be occasions where unscheduled maintenance occurs. These times will be published on this page as soon as they are known.
Check the ABR Dashboard to view performance status of ABR services.
ABN system
| Scheduled start time | Scheduled end time |
|---|---|
| Saturday 7 December 2024 10:00 pm | Sunday 8 December 2024 noon |
During the times listed above you will be unable to:
- register for an ABN, or
- change details of existing ABNs.
Full or limited functionality may be returned earlier if the system maintenance is proceeding ahead of schedule.
Note: If the table above is blank, no outages have been advised.
ABN regular maintenance
Services may be limited during maintenance hours listed below, and you may experience problems applying for an ABN or registering.
As a general guide, maintenance is performed between the hours of 12:15 am to 7:00 am on Fridays and 11:30 pm Saturday to 7:00 am Sunday, Australian Eastern Daylight-saving Time (AEDT).
| Scheduled start time | Scheduled end time |
|---|---|
| Friday morning 12:15 am | Friday morning 7:00 am |
| Saturday night 11:30 pm | Sunday morning 7:00 am |
ABR Web Services (IdentifierSearch)
| Scheduled start time | Scheduled end time |
|---|---|
Full or limited functionality may be returned earlier if the system maintenance is proceeding ahead of schedule.
Note: If table above is blank, no outages have been advised.
Data Transfer facility
For information regarding scheduled maintenance or outages relating to the Data Transfer facility; please refer to system maintenance.
ABR Explorer
Weekly maintenance window
| Scheduled start time | Scheduled end time |
|---|---|
| Thursdays 9:00 pm AEDT | Fridays 8:00 am AEDT |
Users may experience system degradation or intermittent availability during maintenance windows, depending on activities required.
Known system issues
ABN application for foreign companies
Foreign companies are unable to get an Australian business number (ABN) or apply for a GST-only registration using the Australian Business Register (ABR) application.
For assistance you will need to:
- phone 1300 146 094 between 8:00 am and 6:00 pm AEDT, Monday to Friday
- wait until you hear instructions to enter the 3 digit call-back code
- enter the call-back code '118' and '#'.
We're working to resolve this issue and will advise once the online function is available.
General issues
Experiencing issues with your online application
Save your application and record the following details:
- your application reference number
- what the issue was
- what screen the issue occurred on
- date and time the issue occurred
- your operating system and browser version.
Once you have the above details recorded, phone us for assistance.
Find out about
ABN isn't showing on ABN Lookup
Your ABN should automatically appear on ABN Lookup on the day it becomes active.
If it doesn't, contact ABN Lookup and they will manually retrieve your details from the ABR and add them to the ABN Lookup database.