• Improving ABN registration for business

    We recently made enhancements to our Australian business number (ABN) registration service, improving the online experience for Australian businesses.

    These enhancements include:

    • making it compulsory for all businesses to complete an entitlement assessment prior to applying for an ABN
    • better validation of client details (for example, phone numbers and email addresses) reducing the possibility of incorrect information being entered into the ABN record
    • strengthening proof of identity processes to ensure greater integrity of associate information.

    As a result of the enhancements, the percentage of ABNs issued on the spot has increased from about 61% to 78% in January 2015.

    We are currently looking at another set of changes that will further improve the experience for businesses and ensure an even greater number of ABNs are issued online.

    • Last modified: 20 Feb 2015QC 904