• System maintenance update

    To provide resilient and stable systems for Tax Time 2017, we need to carry out extra weekend system maintenance in April and May. These extra system maintenance periods will allow us to progressively install our new storage area network (SAN). Replacing the SAN which was involved in the major outages in December 2016 and February of this year.

    We have scheduled this work over weekends and public holidays as much as we can to minimise impact.

    System maintenance will occur:

    • 10.00pm EDT Friday 31 March to 6.00am EST Monday 3 April
    • 10.00pm EST Thursday 13 April to 6.00am EST Tuesday 18 April (Easter)
    • 8.00pm EST Saturday 6 May to 8.00am EST Sunday 7 May.

    We expect the following systems to be unavailable during these periods:

    • Australian Business Register (ABR)
    • Tax Agent, BAS Agent and Business Portals
    • Standard Business Reporting (SBR) and Practitioner Lodgment Service (PLS)
    • ATO Online
    • Access Manager (including administration)
    • ato.gov.au
    • Bulk Data and File Transfer
    • ECI (electronic commerce interface)
    • ELS Waymouth (Adelaide) gateway only
    • AUSKey (management and new AUSKeys). 

    As our planning for these outages progresses, we will update you if there are any changes to system availability.

    We encourage you to lodge and pay on time. If you do experience difficulties with lodging or making payments you will not be subject to penalties, interest or follow-up action – providing lodgment and payment is made by:

    • 5 May 2017 for the March 2017 monthly activity statement and PAYGW instalments
    • 12 May 2017 for the first quarter 2017 activity statements.

    More information about these outages can be found on www.ato.gov.auExternal Link or www.abr.gov.au

    • Last modified: 04 Apr 2017QC 1150