• Connecting business and government

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    Riding the wave of the digital economy

    The digital economy opens up vast opportunities for government and businesses alike; it will increase productivity, efficiency and of course leave behind the world of ‘paper’.

    The advent of the virtual world is changing how we interact and how we work. Increased engagement in the digital economy translates to a stronger and more productive national economy 1

    The Australian Government has announced that by 2017, all agencies will use digital platforms as their major channel of service delivery.

    This commits agencies to implementing end-to-end online processing for government services — with a single authentication process.

    To accelerate the provision of digital government services, the Government is adopting a ‘convenient services anytime anywhere’ policy, turning the approach to digital from opt-in, to opt-out.

    That means developing digital services that are so straight forward and convenient, that the businesses that can use them, will choose to do so.

    ‘Technology has become integral to the way government provides services and interacts with business.’

    We live in a world where widespread access to fixed and mobile data networks allows business to be conducted anywhere, anytime, and with any device.

    Across the world, we’re seeing government investment in ICT programs rapidly move from providing simple information and interactions on websites, to more complex transactional exchanges.

    End of example
    1 Connected Small Businesses: How Australian small businesses are growing in the digital economy, Deloitte Access Economics, 2013

     

  • Last modified: 11 Nov 2014QC 826