• The way forward

    Reducing business costs

    Through the RBC program, further enhancements to the ABN registration process are scheduled for December 2014 including:

    • applicants who are not able to provide all the required information to complete their application will be given the opportunity to save the application and return later with the necessary details
    • email addresses and Australian mobile phone numbers will be validated to prompt applicants to check that they are entered correctly
    • standard AUSkey holders will be able to view, update and cancel ABN records as authorised by the primary key holder
    • entitlement will be confirmed prior to the applicant being required to enter their identity and demographic information (where the applicant is not entitled, they will be offered the opportunity to re-enter the entitlement information, close the application or submit it).

    This will make the process both immediate and effective, reducing the delays experienced by applicants and processing demands on ATO staff.

    Applications where manual processing is necessary to make an ABN entitlement decision are expected to reduce by 30% and the percentage of registrations issued on the spot will increase from 61% to around 80%.

    The Register will continue to be improved as ABN records are updated with more accurate and complete business address records.

    We intend to address the data quality issues that have been highlighted in Survey 19 results to further enhance the accuracy of the data on the Register and its value to our stakeholders in the year ahead.

    Contact us

    For more information about the 2013–2014 ABR Survey report and recommendations, email ABRsurvey@abr.gov.au

    Our commitment to you

    The information in this publication was current at October 2014.

    We regularly revise our publications to take account of any changes to the law, so make sure that you have the latest information.

    © Australian Taxation Office for the Commonwealth of Australia, 2014. You are free to copy, adapt, modify, transmit and distribute this material as you wish (but not in any way that suggests the Australian Taxation Office or the Commonwealth endorses you or any of your services or products). Published by Australian Business Register, Canberra.
    • Last modified: 13 Nov 2014QC 832