Objections, appeals and complaints

Objections

If you are dissatisfied with a decision that has been made on behalf of the Registrar of the Australian Business Register, contact us first so we can try to resolve the issue. You have the right to lodge an objection if you are still dissatisfied.

If you have received correspondence from us, quoting the reference number on the letter or statement will allow us to access your information quickly.

You have 60 days from the date you received the decision to lodge an objection. There may be delays processing your application if all relevant information and supporting documents are not included in your objection.

For more information, see Eligibility to lodge an objection

The most common objections we receive are for:

  • cancellation of an ABN registration
  • refusal to register you with an ABN.

When you lodge an objection, provide:

  • a clear statement detailing what decision you are objecting to and why
  • evidence proving you are carrying on, or starting, a business.

Evidence showing you are carrying on, or starting, your business will help us process your objection more quickly.

Examples of documents that can be used as evidence:

  • 2 recent tax invoices you have issued (where possible these should be to different people)
  • 2 recent quotes you have issued
  • invoices for materials or equipment that you have purchased
  • a business contract detailing the conditions around the provision of your goods or services to another party
  • a commercial lease agreement
  • application for business finance.

We will contact you if insufficient evidence is provided, but this may delay finalising your objection.

For more information, see:

Appeals

If you are dissatisfied with the objection decision, you can appeal to the:

Complaints, compliments and suggestions

If you would like to give us feedback on how we deliver our services, please let us know at Complaints, compliments and feedback

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